When Disaster Strikes: The Critical Importance of Effective Communication and Teamwork

Περίληψη

"When Disaster Strikes: The Critical Importance of Effective Communication and Teamwork" describes the communication and recovery efforts of the Stony Brook University Libraries during a major flooding incident in January 2014. The essay addresses the human factor and the importance of effective communication with the students, faculty, university administration and the academic community at-large during the different stages of managing the crisis.
Although, the physical, financial and operational consequences of such a disaster were considered catastrophic and disruptive to the university community, the effective team coordination and dissemination of information became the success of the story that enabled the